Salzburg (02.11.2025) – Signing contracts like sending an email: fast, secure and without paper. hobex AG, a leading service provider for cashless payment transactions, has completely digitalized its signature processes – and is consistently relying on a European solution.
From the first digital steps to a fully integrated signature solution
hobex has been using digital signatures for years and recognized the potential of this technology early on. However, the next decisive step was taken with the fully integrated sproof sign solution: selective measures were turned into an end-to-end workflow. Processes run automatically, are transparent and make day-to-day work much easier for everyone involved. As soon as a contract is created, the signature process starts automatically, can be tracked in real time and the finished document ends up directly in the system – without any detours or manual intermediate steps.
European solutions create security, trust and compliance
The question of where data is stored and who is allowed to access it is central to hobex. As a payment service provider, the company is under the supervision of the Austrian Financial Market Authority (FMA) – and therefore subject to similarly strict requirements as traditional banks. The focus is particularly on information security, clear data protection requirements and strictly regulated processes. International regulations such as the US Cloud Act illustrate how sensitive the issue of data sovereignty has become. For hobex, the choice of a purely European solution is therefore a deliberate signal: legally unassailable processes, full control over the data and the greatest possible security for hobex customers. “In a regulated industry like ours, every signature is critical. It must be legally incontestable and practicable at the same time,” explains Dr. Martina Gsöls, data protection officer at hobex. The fact that the chosen solution,
The paperless signature fits in with the hobex culture
The introduction of the fully integrated signature solution has achieved more at hobex than just optimizing a process. The reduction in workload is noticeable because documents no longer have to be sent, followed up or transferred to different systems. Instead of paperwork and e-mail chaos, the focus is on transparency: everyone involved can see where a contract stands at all times and can concentrate on their actual work. This has turned a digital tool into a genuine cultural change. Partner companies also benefit: For them, the digital signature is now standard and saves tedious coordination.
Looking ahead: digitalization as a continuous process
For hobex, the introduction of the integrated signature solution is an important step – but by no means the end of the journey. The company sees digitalization as an ongoing development that constantly improves efficiency, security and user-friendliness. This benefits not only employees, but everyone who works with hobex and wants to rely on transparent, fast and legally compliant processes.
Video interview with Dr. Martina Gsöls, data protection expert at hobex AG →
About hobex AG
hobex is the leading Austrian full-service provider for cashless payment systems, enabling 44,000 companies of all sizes and industries to accept cashless payments directly at the point of sale or in their online store. Headquartered in Salzburg, Austria, the company has been focusing on innovative technologies, transparent fees and first-class service for 30 years, thus defining
About sproof GmbH
sproof GmbH, based in Salzburg and Vienna, is the European expert for digital signature solutions and identity verification. With a modular platform, sproof combines both processes in a seamless, legally compliant workflow. The goal: to support companies in Europe in fully digitizing their contract and onboarding processes – with maximum trust, eIDAS compliance, strict data protection and a clear focus on European digital sovereignty.
