Question 1

Are signatures created with D-Trust legally valid?

Accepted Answer

D-Trust complies with the highest security standards and legal requirements that apply to electronic signatures in the EU, in particular in accordance with the eIDAS Regulation.

Question 2

How does the identification for a qualified signature at D-Trust work?

Accepted Answer

In order to identify yourself at D-Trust for a qualified signature, you must appear in person at a D-Trust identity checkpoint and identify yourself with a valid ID card or passport. Alternatively, you can also identify yourself using the Postident procedure or the Video-Ident procedure.

In the case of the Postident procedure, you must fill out a corresponding form and send it to D-Trust together with a copy of your identification document. An employee of the post office will then verify your identity on the basis of the ID and forward the data to D-Trust.

With the Video-Ident procedure, on the other hand, the identity check takes place via video chat. To do this, you need a computer or smartphone with a camera and microphone as well as a stable Internet connection. A D-Trust employee will then identify you via a video connection and check the data.

Please note that there may be a charge for identification at D-Trust and that the exact processes and requirements may vary depending on the type of signature and provider. Learn more

Question 3

How to sign with the D-Trust in sproof sign?

Accepted Answer

sproof sign makes it possible to obtain legally valid signatures across borders with different eIdentity providers (trust service providers) and thus makes qualified electronic signing a very low-threshold affair. With sproof, users can select various Europe-wide recognized eIdentity providers for internationally legally valid signatures. 1) Upload document 2) Select qualified signature as signature type 3) Dial in directly to external signature provider via sproof sign 4) Sign with second factor

Question 4

Can signature recipients also choose other signature providers?

Accepted Answer

Yes, the QES hub of sproof sign enables the signing person to decide for himself with which QES provider he wants to sign. This increases the chance of a fast and smooth signature progress and enables EU-wide collection of legally valid signatures.

Legally sign documents online with D-Trust

Frequently asked questions

Use your existing qualified signature directly in sproof sign.

The digital signature 2.0 - Qualified signing across Europe without borders

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